Privacy Policy
Last Updated: April 15, 2025
Introduction
JANAI SCHOOL (“we,” “our,” or “the Service Provider”) is committed to protecting your personal information. We recognize the importance of privacy and comply with applicable laws and regulations, including the Act on the Protection of Personal Information (APPI) in Japan. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of personal information:
Basic Information: Name, email address, encrypted password
Billing Information: Credit card details, billing address
Usage Information: Service usage history, IP address, access logs
Other Information: Any information provided through inquiries or customer support
2. How We Collect Information
We collect personal information through the following means:
When you register an account: Information provided during sign-up
During service use: Information automatically collected while using the service
When you contact us: Information shared via email, contact forms, etc.
When processing payments: Information provided when purchasing subscriptions
We also use third-party services such as Squarespace, which may collect information on our behalf.
3. Purpose of Use
We use your personal information for the following purposes:
To provide, maintain, and improve our services
To create and manage user accounts
To send important updates related to our services
To respond to inquiries and provide support
To process payments
To analyze and generate statistics on service usage
To comply with legal obligations
4. Sharing and Disclosure of Personal Information
We do not share your personal information with third parties except in the following cases:
With your explicit consent
With trusted service providers (e.g., payment processors) as necessary for service delivery
When required by law or legal proceedings
When necessary to protect your safety or the safety of others
Primary third-party services we use include:
Squarespace: Website and membership management
Stripe: Credit card payment processing
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined above or as required by law. Once the information is no longer needed, we will delete or anonymize it within a reasonable timeframe.
6. Data Security
We implement appropriate physical, technical, and administrative safeguards to protect your personal information from loss, theft, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the following rights regarding your personal information:
Access to your personal information
Correction of inaccurate or incomplete information
Deletion of your personal information (unless retention is required by law)
Notification of the purpose for which your data is used
To exercise any of these rights, please contact us using the information provided in Section 12.
8. Use of Cookies
We may use cookies and other tracking technologies to enhance user experience, improve our services, and perform analytics. You can disable cookies through your browser settings, though doing so may affect the functionality of certain features.
9. International Data Transfers
While our services are based in Japan, we serve users around the world. Your personal information may be stored and processed on servers located in Japan. By using our services, you consent to the transfer of your information to Japan.
10. Privacy of Minors
Our services are not intended for individuals under the age of 16. If we discover that we have unintentionally collected personal information from someone under 16, we will promptly delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be announced via our website or by email. The revised policy will take effect once it is published on our website.
12. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us via our contact form or at:
support@janaischool.com
13. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Japan. Any disputes arising in relation to this policy shall fall under the exclusive jurisdiction of the Tokyo District Court as the court of first instance.