EN / JP

Terms of Service

1. General Provisions

These Terms of Service (hereinafter referred to as the “Terms”) set forth the conditions for using the Japanese language learning service “JANAI SCHOOL” (hereinafter referred to as the “Service”), provided by JANAI SCHOOL (hereinafter referred to as the “Provider”).

By using the Service, users are deemed to have agreed to these Terms.

The Provider reserves the right to modify these Terms at any time by posting the updated Terms on the Service’s website. The revised Terms will take effect upon being posted.

By continuing to use the Service after any modifications, users are deemed to have accepted the revised Terms.

2. Definitions

In these Terms, the following definitions apply:

  • User: An individual who agrees to these Terms, completes the registration process specified by the Provider, and is approved by the Provider to use the Service.

  • Content: All data, text, images, audio, video, programs, and other information provided through the Service.

  • Intellectual Property Rights: Includes copyrights, patent rights, utility model rights, design rights, trademark rights, know-how, trade secrets, and all other intellectual property rights (including the right to apply for registration of such rights).

3. Account Registration

Users must provide truthful, accurate, and complete information when registering for an account.

Users are responsible for managing their account credentials (such as user ID and password) securely.

Users may not transfer, lend, or share their account credentials with any third party under any circumstances. The Provider is not liable for any damages resulting from improper management or unauthorized use of account credentials.

If a user becomes aware of unauthorized use of their account, they must promptly notify the Provider and follow its instructions.

4. Service Overview

The Service is a subscription-based platform offering online Japanese language learning content.

Access to all features of the Service requires payment of the designated subscription fee. Some content may be available for free.

The Provider may modify, add, or remove content or features of the Service at its discretion without prior notice.

5. Fees and Payment

The monthly subscription fee is 2,200 yen (tax included). The Provider may change the fee in response to economic or other relevant circumstances.

Payments must be made via the method designated by the Provider, and any processing fees shall be borne by the user.

  • For monthly plans, the fee is charged automatically each month.

  • For annual plans, the fee is charged automatically once per year.

A 14-day money-back guarantee is available from the date of initial access to the Service. Beyond this period, no refunds will be issued under any circumstances, except as required by law.

Monthly subscriptions are renewed automatically on the same calendar day as the initial subscription. If the date does not exist in a given month (e.g., the 31st), the renewal occurs on the last day of that month.

Example: A subscription starting on August 31 will renew on September 30, then continue renewing on the 30th until February, when it will renew on the 28th and continue on the 28th thereafter.

If payment fails three times within a 10-day period, the Provider may automatically cancel the subscription, and the user will lose access to the Service.

6. Cancellation

Users may cancel their subscription at any time through the account settings page using the method specified by the Provider.

Cancellation becomes effective at the end of the current billing period, and users may continue using the Service until that time.

No refunds will be provided for any fees already paid, including for the unused portion of annual plans.

Users remain responsible for any actions taken and consequences arising from their use of the Service prior to cancellation.

7. Intellectual Property Right

All intellectual property rights in the Service and its related content (including text, images, videos, audio, and software) belong to the Provider or their rightful owners.

Users may use the content solely for personal learning purposes. Reproduction, modification, distribution, public transmission, sale, or lending of content without prior written consent from the Provider is strictly prohibited.

If a user violates these Terms by using the content unlawfully, the Provider may claim compensation for any resulting damages.

Users grant the Provider a non-exclusive, royalty-free license to use any content they post within the Service for the purpose of providing, improving, or promoting the Service. This includes the right to reproduce and display the posted content.

8. Prohibited Conduct

Users may not engage in any of the following actions while using the Service:

  1. Violating laws or public order and morals

  2. Engaging in criminal activity

  3. Infringing on the rights or interests of the Provider, other users, or third parties

  4. Damaging or interfering with the Provider’s servers or networks

  5. Obstructing or threatening to obstruct the operation of the Service

  6. Unauthorized use of another user’s account

  7. Providing benefits to antisocial forces in connection with the Service

  8. Harassing or harming other users or third parties

  9. Impersonating others

  10. Advertising, soliciting, or conducting business on the Service without permission

  11. Seeking romantic encounters with strangers

  12. Using the Service for any unlawful or unauthorized purposes

  13. Any other behavior the Provider deems inappropriate

If a user violates or is deemed to have violated any of the above, the Provider may, at its sole discretion and without prior notice, take any of the following actions:

  • Temporarily suspend access to the Service

  • Delete the user’s account

  • Terminate the user’s contract

  • Seek compensation for damages

  • Take any other action deemed necessary

The Provider is under no obligation to disclose the reasons for such actions and assumes no liability for any resulting damages.

9. Service Suspension

The Provider may suspend or discontinue all or part of the Service without prior notice in the following cases:

  1. Regular or emergency maintenance of the system

  2. Inability to operate the Service due to technical issues, high traffic, unauthorized access, or other disruptions

  3. Service disruptions caused by third-party services used by the Provider

  4. Force majeure events such as natural disasters, fires, or power outages

  5. Any other reason the Provider deems necessary

The Provider shall not be liable for any damages incurred by users due to such suspension or discontinuation.

10. Disclaimers and Limitation of Liability

The Provider does not guarantee that the Service is free from defects (including but not limited to safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, or security, as well as errors, bugs, or rights infringements), whether express or implied.

Language learning outcomes may vary between individuals, and the Provider makes no guarantees regarding specific achievements or proficiency levels.

The Provider assumes no responsibility for service interruptions, termination, or data loss caused by platform malfunctions or shutdowns.

The Provider shall not be liable for any damages caused to users by temporary suspension, interruption, or changes to the Service.

The Provider shall not be liable for any damages incurred by users in connection with the Service, except in cases of willful misconduct or gross negligence by the Provider.

The Provider shall not be liable for any transactions, communications, or disputes between users or between a user and a third party in relation to the Service.

11. Confidentiality

Users shall maintain the confidentiality of any non-public information disclosed by the Provider that is designated as confidential, unless they obtain prior written consent from the Provider.

The Provider shall handle users' personal information in accordance with its Privacy Policy.

12. Changes and Discontinuation of the Service

The Provider may, at its discretion and without prior notice to users, change the content of the Service or discontinue its provision entirely. The Provider shall not be liable for any damages incurred by users as a result.

13. Deregistration and Withdrawal

Users may withdraw from the Service and delete their user registration by contacting the Provider with the required information and a statement of intent to withdraw. To cancel only a subscription and not the entire user account, users may do so from their account settings.

If a user has any outstanding obligations to the Provider at the time of withdrawal, the user shall immediately forfeit any benefit of term and must pay all amounts owed without delay.

The handling of user data after withdrawal will be in accordance with the Provider’s Privacy Policy.

Any user-generated content (such as posts or comments) may remain visible at the discretion of the Provider even after withdrawal.

14. Amendments to the Terms

The Provider may revise these Terms at any time without prior notice to users, if deemed necessary.

Revised Terms shall take effect upon being posted on the Service’s website. Continued use of the Service after the revised Terms have been posted constitutes acceptance of those changes.

15. Notices and Communications

All notices and communications between users and the Provider shall be made using the method specified by the Provider.

Unless a user has submitted a change request via the prescribed method, the Provider will consider the user’s registered contact information valid and will deem any communication sent to that contact as delivered at the time of transmission.

The Provider’s contact address is as follows:
support@janaischool.com

16. Non-Transferability of Rights and Obligations

Users may not assign, transfer, or pledge their status under the service agreement or any rights or obligations under these Terms to any third party without the prior written consent of the Provider.

17. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of Japan.

Any disputes arising in connection with the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

18. Language

These Terms are originally written in Japanese. If a translated version conflicts with the Japanese version, the Japanese version shall take precedence.

19. Survival

The provisions of Article 7 (Intellectual Property), Article 10 (Disclaimer of Warranties and Limitation of Liability), Article 11 (Confidentiality), Article 17 (Governing Law and Jurisdiction), and this Article 19 (Survival) shall remain in effect even after the termination of the service agreement.

Effective Date
These Terms of Service are effective as of April 15, 2025.